Legal
Privacy policy
Last updated 9 November 2026
This policy describes how CassetteJai (“we”, “us”) handles personal data when you use the web or mobile apps. The service is operated by Obsidian Arch Limited.
What CassetteJai is
You upload a chat export. We distill a chosen participant into a persona you can talk to.
Data we process
- Account. Your email. We do not see your password.
- Chat export. The file you upload, including any messages and media it contains.
- Persona. The distilled profile, the participant you pick, and the display name you give it.
- Chat transcripts. Messages you send to a persona and the replies, kept so a conversation can continue.
- Usage counters. Fair-use limits so the service cannot be run away with.
How we use it
We process uploads to write the persona and to generate later chat replies. We do not use this data to train a public model, and we do not show it to other CassetteJai users.
How long we keep it
We keep your data while you use the service. You can ask us to remove it at any time.
Other people’s messages
A chat export usually contains someone else’s words. You must have the right to upload that data — including their consent, where the law requires it — before you create a persona from it. That is a condition of the Terms, and you confirm it before upload. We cannot verify consent for you.
Your choices
- Do not upload a chat you are not allowed to use.
- Delete a persona in the app when you no longer want it.
- To delete all your data, sign in and submit a deletion request. That is the only way we accept these requests. We do not process them by email.
Cookies and local storage
The web app stores a sign-in session on this device so you stay signed in. We do not use advertising cookies or third-party analytics pixels.
Children
CassetteJai is not directed at children. You must be 18 or older to create an account.
Governing law
This policy is governed by the laws of Hong Kong SAR.
Changes
If this policy changes in a way that affects how we handle your data, we will update the date at the top of this page. Continued use after that date is acceptance of the revised policy.
Contact
Questions about this policy: contact@obsidianarch.com.
